PRIVACY POLICY

By visiting www.jenallison.ca, you are consenting to our privacy policy.


OVERVIEW

This Privacy Policy describes how Jen Allison Photography collects and uses the personal information of users of the Jen Allison Photography service (the "Service") and website.

Jen Allison Photography is committed to protecting your privacy online. This Privacy Policy describes the personal information collected through this website at jenallison.ca (the “Site”), and how we collect and use that information.

The terms “we”, “us” and “our” and refer to Jen Allison Photography. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number and email address.


THE INFORMATION WE COLLECT

We may collect your name, company name, postal address, email address, phone number, password, or other information you directly give us on our Service.

Photography session and/or print orders. We collect a variety of personal information with each order. This includes: Your name, address, email address and phone number. This information is shared with our e-commerce software providers to ensure the delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order you may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each email or by contacting us at hello@jenallison.ca.

Your payment information. We collect payment information for each order but we do not store payment information on Jen Allison Photography servers. Your payment information is securely communicated to and processed via our e-commerce software providers. All personal information collected for an order is used for the fulfillment of that order and to manage our customer relationship with you.

HOW WE USE YOUR INFORMATION

The information you provide is used to process transactions, send periodic emails and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential.

These trusted third parties are:

  • 17Hats
  • Paypal
  • Pixieset
  • Mailchimp
  • Squarespace

We take the security of your personal and customer information very seriously, and so we follow industry-standard protocols to protect it.

GENERAL DATA PRIVACY REGULATION (GDPR)

The GDPR takes effect on May 25, 2018 and is intended to protect the data of European Union citizens. If the data you provide to Jen Allison Photography in the course of your use of our Site or Services or Products are governed by GDPR, we will abide by the relevant portions of the regulations.

If you are a resident of the European Economic Area (EEA) or are accessing this Site from within the EEA you may have the right to request access to; correction of; deletion of; portability of; and restriction or objection of processing of, your personal data, from us.  This includes the “right to be forgotten”. To make any of these requests, please contact hello@jenallison.ca

Jen Allison Photography has never and will never rent or sell your email to any third party.  That goes for all our clients. We do use trusted third party partners to help run our business such as MailChimp, 17Hats, Pixieset, Squarespace, and PayPal.

All credit card processing is done via PayPal and Jen Allison Photography has never had access to your banking or credit card data.

We use third party analytics from Google, Facebook, and Squarespace.  In some cases we may place a cookie on your side to enable us to better understand who is using our Site and how you use it.  We use cookies to enable you to have a better experience with our Content. For example, we use cookies to avoid showing you the same thing twice.  You can, at any time, choose to clear the cookies from your browser.

At any time, you can opt out of hearing from Jen Allison Photography by clicking the “unsubscribe” button placed at the bottom of all of our emails.  

SECURITY

Security Measures. We maintain security measures to protect your personal information from unauthorized access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

HOW TO UPDATE YOUR INFORMATION

If you opt-in to our mailing list, the option to unsubscribe or update will be included in every email. You may also access and correct your personal information and privacy preferences by contacting us with your request at hello@jenallison.ca.

CHANGES TO THIS PRIVACY POLICY

Changes to this policy will be very rare, but from time to time necessary. You can be certain that we will always include the date of publication below for your reference, and that when we make impactful changes, we will make sure to update you. You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications.

CONTACT

If you have questions about our Privacy Policy, please contact us at: hello@jenallison.ca